Why Excellence
Welcome to Excellence Loft Services, my name is Paul and I would like to guide you through my website. I hope that you find what you are looking for, but if for any reason you don’t, please do not hesitate to contact me." I have been working in the construction industry for over 23years and am a leading loft specialist. While the majority of our loft conversions are based in Bristol and Weston-Super-Mare, we have completed various conversion and building projects all over the South West and across the UK. I am extremely passionate about my company and the quality of our work. I pride myself on 100% customer satisfaction and believe we can offer you the best service for the best price. Unlike many other companies, I personally manage every conversion. My teams of utterly reliable and trustworthy craftsmen are here to provide you with the very best experience. We will ensure that your project is executed with the up most care and absolute attention to detail. But, don’t take just my word for it, hear direct from some of our customers
5 REASONS WHY I BELIEVE MY COMPANY CAN OFFER YOU THE
BEST SERVICE, AT THE BEST PRICE.
(Click on each step for brief description)
1. A CUSTOMER IS FOR LIFE….NOT JUST FOR A CONVERSION
At the start of your conversion you will receive your very own personal project file. You can use this to store all your pictures, documents, drawings and completion certificate safely together, helping you to track and record your journey with us.
At the end of your project, you will also receive a customer loyalty pack, which contains all those extra things that you would expect from a company who takes customer satisfaction as seriously as we do. Your loyalty pack comes with a unique customer reference number, which you can use again and again to claim discounts on any future work with us or cash rewards for any recommendations you make. We are confident that we will exceed your expectations.
2. YOUR IN CONTROL NO HIDDEN EXTRAS
Your quote will provide a clear breakdown of the services and products you have chosen. We will check with you at each step of the project to ensure that you are fully satisfied. Should you wish to make any amendments to your original plan, we will be more than happy to work with you to achieve your requirements.
3. HEARD IT THROUGH THE GRAPEVINE
We believe word of mouth is the very best way of gaining new business. If customers are recommending us to their friends and family, it’s a good sign that we are getting things right. I am therefore happy and proud to say that nearly 90% of our work is through personal recommendations.
4. YOUR HOME.....OUR PRIORITY
At Excellence we believe that less is definitely more and our focus will always be quality, not quantity. For this reason, we have firmly resisted to do what many other companies have done and will never sub-contract your conversion or run multiple jobs together. Your home and requirements will be our priority. We will arrange to carry out the work when it is convenient for you and will ensure the job is completed promptly and efficiently.
We also appreciate that having any contractors working in your home can be a worry. We will use our extensive experience to ensure that any potential disruption to your home or day to day life is kept to an absolute minimum. Professional dust sheets will be used to protect your carpets and furniture and the front of your property will always be kept tidy and clutter free. Vehicles are parked considerately to avoid tension with your neighbours and we always take the time to vacuum, clear and clean everything away at the end of each and every night.
5. PIECE OF MIND
All Excellence conversions are covered by a ten year guarantee, with an optional insurance backed warranty. We also provide an after sales service, which is second to none. We are covered by £1 million of public liability,giving you complete peace of mind.